9mobile Dismisses Shutdown Rumors, Reaffirms Commitment to Nigerian Market

By Iyojo Ameh

Telecommunications company 9mobile has debunked rumors suggesting that it plans to shut down operations in Nigeria, dismissing the claims as false and misleading.

In a statement issued on Friday, the company reassured its subscribers that it remains fully operational and committed to providing quality service across the country.

“We understand that some customers have recently faced challenges, particularly with Mobile Number Portability (MNP), a service that enables seamless network switching. However, we want to clarify that 9mobile has never restricted customers from porting to other networks,” the statement read.

The company explained that a temporary technical issue had affected MNP services but emphasized that the issue had largely been resolved. While minor delays may still occur due to ongoing system optimizations, 9mobile assured customers that efforts were underway to ensure a smoother experience.

“As a proudly Nigerian brand, we embody the resilient spirit of our people and remain steadfast in our commitment to overcoming challenges.Travel guides

“We acknowledge the temporary service disruptions some customers may have experienced in different locations.

“However, we assure you that these disruptions are part of a broader transformation effort aimed at modernising our infrastructure and improving overall service quality,” 9mobile said.

It said its ongoing investments in network upgrades and service expansion would soon yield significant improvements, ensuring reliable connectivity for individuals, businesses, and communities.

According to the company, in spite of the challenges it was experiencing, 9mobile is making significant progress and remains optimistic about the future.

“We remain dedicated to providing exceptional service and keeping our subscribers connected to limitless opportunities,” it said.